Please save all packaging materials and damaged goods before filing a claim. If you received your order damaged, please contact the carrier to file a claim. Klipped is not liable for any products damaged or lost during shipping. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc). Klipped is not responsible for any customs and taxes applied to your order. Australia Post will send a tracking number that will be active within 24 hours. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Contact Australia Post to recifty the matter. If any changes need to be made for address or contact details after check out point has been processed, please contact us via is not held responsible for any lost, or damaged goods during the delivery process. We are not responsible for any errors in delivery or address information. Klipped ships all products via Australia Post. As we have just launched, postage to anywhere in Australia is free, and this will be for a limited time only. Following are the terms and conditions that constitute our Shipping Policy. Hi and Thank you for shopping at Klipped. For further inquiries and feedback please contact us via SHIPPING POLICY We thank you for supporting our small business and being patient with us during this time. Klipped apologises in advance for any delays that we can not for-see. Our personal guarantee is, we will do our very best to stay informed of any changes that arise and rectify any issues as best as we can. We ask that you please be patient with us as we do our very best to get purchases to your door as efficiently and quickly as possible. Our team is expecting with the recent state of events that there may be expected delays with deliveries due to an environment subject to constant change and unpredictability of circumstances, that are out of our control. We are not liable for any third party breaches of sensitive information. Any sensitive information collected and added to out consumer database is protected. The purpose of the information collected is to ship goods to consumers, to complete purchases using online banking/debit/ credit cards, subscriptions to the website and alerting consumers on branding information.ĭetails inclusive of your name, number home address and purchasing details will be collected and stored securely in the Klipped system. We do not warrant the accuracy and completeness of the information provided.Īny details provided by you via the Klipped website is protected under our privacy policy.

Klipped aims to ensure all goods and services are of a consistently high standard and updated regularly. Customers can seek their own legal advice if necessary. When using the website you agree to our terms and conditions.Īny information we have provided on our website is not of any nature legal advice.

Klipped is a provider of goods and services, through our brand we strive to ensure we meet high standards of customer service. your receipt.ĭisclaimer: Legal information is not implied legal advice.

If it is not repaired in a reasonable time you can choose a refund or replacement. If the problem is not major, we will repair the item within a reasonable time.

doesn’t do what we said it would, or what you asked for and can’t be easily fixed.Īlternatively, you can choose to keep the item and we will compensate you for any drop in value.

is significantly different from the sample or description.

has a problem that would have stopped someone from buying the item if they had known about it.

We are not required to provide a refund or replacement if you change your mind.īut you can choose a refund or exchange if an item has a major problem.

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